Booking and Refund Policy

Last Updated: 7/16/2026

Your satisfaction is important to us. This Booking & Refund Policy explains how we collect handle deposits, refunds, and cancelation.

1. Deposits & Cancellation Policy

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Deposits are non-refundable, non-transferable, and required to reserve your appointment.

Your deposit may be transferred one time only if you reschedule with at least 24 hours' notice. If you cancel your appointment, your deposit is forfeited. A new deposit is required to book another appointment.

Deposits cannot be used as store credit.

Late Arrivals

Clients arriving more than 15 minutes late may need to reschedule, and the deposit may be forfeited.

Appointment Confirmation

Appointment reminders are sent via text and/or email. Appointments must be confirmed by the end of the business day prior to your appointment. Unconfirmed appointments may be canceled and the deposit forfeited.

Rescheduling

To cancel or reschedule, please contact us during business hours by phone, text, or email at hello@lvluxeaesthetics.com. Requests made outside business hours must be submitted by email with at least 24 hours' notice.

By booking an appointment or paying a deposit/invoice, you acknowledge and agree to these policies.

Thank you for understanding and respecting our time so we can better serve all of our clients.

2. Refund

Our policy is no refunds. All packages, deposits & services are non-refundable. If you are dissatisfied with your experience, please inform us immediately so we can work towards a resolution, as client satisfaction is our top priority.

3. Appointment Cancellations

You, as the cardholder, may cancel your appointment without incurring a cancellation fee if you do so at least 24 hours before your scheduled appointment time. Please note your deposit will be lost and a new deposit will be required unless you wish to reschedule- in this case your deposit may be transferred one time only if you reschedule with at least 24 hours' notice.

If you cancel with less than 24 hours notice, it will be regarded as a "Late cancellation," and your deposit will be lost.

4. Contact Us

If you have any questions about this Policy, please contact us through the website. We are not liable for any misunderstanding regarding our policies.

LV LUXE Management Team.